Field Engineer Job at EPG, Pittsburgh, PA

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  • EPG
  • Pittsburgh, PA

Job Description

Are you interested in growing a career in alternative fuels?

EPG (EPGAmerica.com) is currently seeking a full-time Field Engineer for one of our partners that is in the clean energy sector. In this position, you will play a pivotal role in assisting fleets to minimize their carbon footprint and meet environmental sustainability objectives. As a primary point of contact for the company’s customers, you'll be an expert in their fuel system technology.

Responsibilities

  • Keeping the connection strong between the engineering and field service teams by ensuring that all engineering documentation, technical bulletins, and customer-specific requests/changes remain accurate and current.

  • Cultivating and sustaining client relationships, ensuring timely responses to engineering inquiries.

  • Conducting diagnostics and possessing the capability to analyze the root causes of malfunctioning components.

  • Gaining expertise in the company’s system, as well as its diverse electrical, software, and hardware components.

  • Mastering particular engine and chassis specifications.

  • Verifying that system installations are executed accurately according to customer-specific drawings and models.

  • Reading, interpreting, and applying relevant technical drawings, schematics, electrical diagrams, and manuals to carry out system installations, troubleshooting, and repairs effectively.

  • Being capable of making technical decisions based on specific engine and chassis requirements.

  • Conducting necessary system testing once the project is finished.

  • Being capable of conducting advanced diagnostics independently.

  • Developing installation and maintenance documents tailored to specific engines and chassis for both internal and external use.

  • Maintaining an open and friendly line of communication with customers to offer troubleshooting and technical support through phone, email, or face-to-face interactions.

  • Ensuring that all customer requirements are met efficiently and reliably.

  • Investigating and addressing technical issues by utilizing internal and external information and resources.

Requirements

  • 3+ years of heavy automotive engineering and diagnostic experience.

  • 2-year Associate's degree in Engineering Technology or equivalent experience.

  • Intimate knowledge of both electrical and mechanical systems

  • Proven ability to troubleshoot and repair. 

  • Ability to comprehend detailed product schematics and documentation, and follow complex work instructions. 

  • Advanced computer skills, including familiarity with MS Office and/or GSuite.

  • Experience with 3D Modeling software.

  • Demonstrated strong analytical, written, and verbal communication skills with the ability to communicate in a clear and professional manner with both coworkers and customers.

  • Ability and willingness to work with other team members to solve problems.

  • Proven track record of working independently and under pressure, with little to no supervision when necessary.

  • Ability to create and keep to timelines and deadlines, and prioritize the workload without direct supervision.

  • Strong attention to detail.

  • Strong sense of pride in work quality and customer satisfaction.

  • Comfortable with frequent physical activity such as bending, climbing, twisting, and lifting tools, parts, and materials (up to 70lbs).

  • Able to work in a variety of environments, including but not limited to: office, outdoor, warehouse, and shop conditions.

  • Ability to work around a variety of particulates, lubricants, and chemicals. 

  • Valid driver’s license with an acceptable driving record 

  • Willing to travel domestically as required up to 75% of the time

  • Flexible hours of availability

Preferred

  • CDL

Benefits

  • Medical, Dental, Vision

  • Health Reimbursement Arrangement (HRA)

  • Discounted fitness memberships

  • Employee Assistance Program (EAP)

  • IRA retirement plan, employer match up to 3%

  • Unlimited PTO

Job Tags

Full time, Outdoor, Flexible hours,

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