Company: Oak Street Health
Title: Patient Relations Manager
Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive, and integrated care right in our patientsâ communities, we can keep our patients healthy and then reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people in Illinois, Indiana, and Michigan at 24 locations, and soon will open locations on the East Coast starting in Pennsylvania. Visit www.oakstreethealth.com to learn more. â
Role Description
Oak Street Health takes a team-based approach to providing outstanding patient care. Our Service Team builds individual relationships with our patients and ensure they are happy with their experience. The Service Team is responsible for delivering excellent, high-touch assistance to our patients everyday.
Patient Relations Managers (PRMs) are an integral part of our team. They are the insurance experts at each clinic. They advocate for our patients by helping them navigate through insurance options and bills. They are also a resource to the care team and outreach team for questions regarding medicare and eligibility. PRMs are key players during Open Enrollment ensuring that our patients are informed of all their options surrounding Medicare.
Responsibilities:
This role reports to the Practice Manager and has significant opportunity for advancement.
What weâre looking for
Weâre looking for motivated, experienced Patient Relations Managers with:
Why Oak Street?
Oak Street Health offers our coworkers advantages that canât be found in other healthcare companies, including:
Why does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of our co-workers.
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers
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